Join over 15m members worldwide and earn money back when you shop online with the TopCashback browser extension!
not tracking from past 2 weeks lost nearly 100 dollars
Top Cash Back Review: A Disappointing Experience As someone who actively seeks out cash back opportunities when shopping online, I was initially excited to try Top Cash Back, a service similar to Rakuten that promises to help you earn money back on your purchases. Unfortunately, my experience fell far short of expectations. Top Cash Back advertised an awesome 100% cash back offer for a 2 year deal on express VPN service. The process seemed straightforward: - Click on the offer link from their website - Ensure their browser extension was activated - Complete the purchase I carefully followed each step, even taking screenshots of the process as documentation (which proved to be a wise decision). A week after my purchase, I noticed the cash back hadn't appeared in my account. When I contacted customer support with evidence of my purchase, including screenshots showing I had clicked through their link and had their extension active during the transaction, they refused to honor the offer. Their response was particularly frustrating: they claimed to have "no record" of me using their service for the purchase, despite the clear evidence I provided. This suggests either technical issues with their tracking system or, more concerningly, a deliberate practice of denying legitimate cash back claims. I would not recommend anyone to use this untrustworthy service. - Unreliable tracking of purchases - Poor customer service that dismisses documented evidence - Unwillingness to honor advertised offers For those considering cash back services, I'd recommend looking elsewhere. The time spent pursuing denied claims and dealing with unresponsive customer service negates any potential savings. Even with proof with screenshots, they still refused to honor their agreement. This feels like a scam
Failed to track almost any of my transactions despite being very deliberate in making sure that it is activated (with big activated icon, with screenshots saved). I had to file "missing cashback" every single time, and after months and months of exhausting administrative work all I get are rejections from vendors saying nothing was tracked. TCB used to be good but for the last 2 years almost nothing ever tracks and it is just a complete waste of time.
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