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I hate having to hide the bubble on every web page even non buying pages. Also, every time I try to use it and it goes to the other website to get my discount, I get a error as it will not go back to original website.
Years ago I loved the extension. These days though it takes weeks to even process if you've earned money back from a purchase at all, then weeks or months to see the money (assuming you meet the minimum payout threshold, because you'll never see the money until you do). More than ever my purchases are deemed ineligible because of some obscure exclusionary factor, which would've been wonderful to know when I made the purchase initially. Years ago I would hear how people accidentally made an exclusionary purchase, but still get their cash back, just along with a warning from customer service. The only appealing factor to me these days is the aggregated coupon codes, which you could find with a number of other shopping extensions, or by really looking around online yourself.
I do love Rakuten for saving me money! But I am noticing the developers only respond to positive 5 star comments. Are you also noticing the comments stating you need to improve (the ones that say bubble popping up each and every time with no option to deactivate?). All comments need care and attention, and you're showing us how you handle complaints. So please consider commenting under negative complaints, also!
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