Collects log files to troubleshoot NICE inContact agent issues.
Would appreciate instructions on how to activate and take advantage of. Best I could find was link from NICE Community (see below). Was able to get service worker from Inspect Views but not cxoneAgentWebRTC.html so not sure if its a configuration but we are using CXOne Agent, not MAX. Any help is appreciated. Thank you. https://community.niceincontact.com/s/article/Collect-logs-for-CXone-Agent-Chrome-extension
Handy app for log collection for NICE Engineers. Now supports CXone Agent app browser version! Improvement opportunities - Please add support for CXone Agent Embedded for ServiceNow. - Please add an auto recording option when CXone Agent is opened - Please add a prompt to resume recording after stopping and downloading the log files.
Great, easy to use extension to simplify the collection of agent logs for vendor support.
cxonemoxieguide
agentupdates
SimpleSAMLphp
Savr Goryaev
agentupdates
https://harviewer.com
cxonemoxieguide
nishantmc
NICE CXone
https://www.glean.com/
agentupdates
RingCentral
