RingCentral Contact Center Voice

#3.08 / 12 rate

RingCentral Contact Center Voice

30,000 users

2019-04-09

RingCentral

Extension Information

5 star
0%
4 star
20%
3 star
20%
2 star
0%
1 star
60%

Supported Languages

Permissions

Hot Permissions

Description

RingCentral Contact Center Voice plug-in connects agents directly to RingCentral Contact Center.

Reviews

Ga*****
Ga*****

Unreliable. Poor design. Poorly integrated with Salesforce.

Do*****
Do*****

Unreliable. Poor design. Poorly integrated with Salesforce.

An*****
An*****

It works well, however I am still looking for workarounds to stop automatic gain control. It is overriding my audio settings and I've narrowed it down to this. I also wish we could have a ring volume that is different than call volume.

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