This plugin has several useful tools for Agents when working with FreshService Tickets.
e360sitemanagement
rrosset91
IT Glue
YOSHIKUNI
https://www.gqueues.com/
jrtechdev
http://www.summerlin.co/
https://gabrielsroka.github.io/
Peter B
Tim 'timbru31' Brust
http://valerypopoff.ru/trello/
Growthdot