#3.75 / 4 rate

Print for Blackbaud Altru

7,000 users

2018-01-05

blackbaudaltru

blackbaudaltru@blackba...

Extension Information

5 star

33%

4 star

33%

3 star

2 star

1 star

33%

Supported Languages

Permissions

Description

Print sales documents (such as receipts and tickets) from Blackbaud Altru using Google Chrome on a Windows machine.

Reviews

De*****

This plugin and the other required workstation interface would never have been needed had Blackbaud actually handled receipt and ticket printing in a modern way by sending the job to be handled by the browser or system. Most people are fine with e-receipts, so automatic printing is a relic of the past. Let the user decide when and where to print to per transaction. This middleware is a kludge.

Ja*****

The extension was a life-saver for our move from IE to Chrome on our POS stations using Altru. BUT WAIT! on 12/5/18 the latest version of Chrome (71.0.3578.80) is no longer compatible with this extension! The Workstation Interface in Altru is no longer loaded and displays an error that the extension is not compatible with this version of the browser. Because of this our ticket and receipt printers do not work the cash drawer does not operate (it's controlled through the Epson receipt printer). I contacted Blackbaud support but I have not heard anything back from them regarding this error. I downgraded Chrome to the last known working version (70.0.3538.110) and this solved the problem with the printers. I've had to disable Chrome updates until the extension is fixed, which could expose my system to potential vulnerabilities. When the extension works, it's great. But currently it's broken and until Blackbaud or Google get their act together, it's not a solution.